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Terms and Conditions

About Us:

At Keystone Arms, Inc., we are dedicated to your complete satisfaction. We have been serving the Shooting, Military and Collectible community since 1993 and we truly value each and every customer. Please do not hesitate to contact us with any comments or suggestions you may have.

Email: sales@keystonearms.com

Mail: Keystone Arms, Inc. 4 Pennsylvania Avenue Matamoras, PA 18336

Phone: 570-491-4867

Fax: 570-491-4820

Making A Purchase:

Keystone Arms, Inc. wants to make your shopping experience as simple as possible, please browse our online catalog, click on any items you wish to buy and add them to your shopping cart. After you have finished your selection, click on “Check Out” and you will be asked for a few details so we can complete your order. We only accept credit card payments for internet orders. Please call us at 570-491-4867 for other payment options. We accept only Visa and MasterCard at NO EXTRA CHARGE. We do not charge the card until the merchandise is ready to be shipped. If you are making a payment with a debit card, please understand Keystone Arms, Inc. will take no responsibility for any overdraft charges associated with the purchase: this includes any charges associated with processing error.
 
If you call our store, we will charge your a 4% administrative fee for credit card purchases, however if you order online, there is no extra charge.
 
RETAIL STORE PRICES MAY VARY

Purchasing Ammunition:

All ammunition buyers must:

a US Citizen

Be at least 21 years of age

Never have been convicted of a felony or crime punishable by imprisonment for a term exceeding one year

Never been adjudicated as mentally defective or been committed to a mental institution

Have not been dishonorably discharged from the Armed Forces

Never have renounced his or her US citizenship

Have not been convicted of a misdemeanor crime or domestic violence

Never have been the subject to a court order that restrains the person from harassing, stalking or threatening an intimate partner or child

It is Keystone Arms, Inc. company policy to sell ammunition and firearms to properly licensed US citizens only.

You will be asked to agree to these terms and submit a government issued identification verifying your age to be at least 21 years BEFORE checking out.

Shipping Information:

All rifle and ammunition orders will be shipped UPS Ground. Rifle orders are required to be shipped Adult Signature Required. We charge a flat rate for shipping on our guns which is $30.00 per gun. Please place ammunition order separately as firearms and ammunition can not be shipped together in the same package.
 
Keystone Arms, Inc., reserves the right to choose between USPS and UPS depending on the situation.

Delivery Schedule:

Orders typically ship the business day after the order is placed. Please be patient during high volume periods. Please allow 5-10 business days for delivery when placing your order at www.keystonearms.com. You will receive an email notification providing you with the UPS tracking number and estimated delivery date when the order ships. Should you need an order to be expedited utilizing air services, please call us to make arrangements.

Back Orders:

At this time Keystone Arms, Inc. is not taking any backorders.

Sales Tax Charges:

The Corporate office and Warehouse of Keystone Arms, Inc. is located in Matamoras, PA. Orders shipped or picked up at our location will be charged 6% Sales Tax. Pennsylvania businesses making purchases with the intent of resale must complete a Pennsylvania Blanket Exemption Certificate and will not be charged sales tax. This tax exempt certificate must be completed BEFORE purchases are made. No refunds of sales taxes will be given upon completion of purchase. We thank you for your cooperation.

Warranty and Pricing Statement:

All prices are subject to change without notice. Keystone Arms, Inc. extends no warranty and is not responsible for any damages due to failure of used products. Used parts and firearms are sold as is. We suggest having a certified gunsmith inspect, install and/or test all used parts and firearms before use. Owner’s manuals are not provided with all firearms. Most new products are fully warranted by the manufacturer and product returns should be arranged with these manufacturers.

Privacy Policy:

Keystone Arms, Inc. will not disclose buyer’s information to third parties. Cookies are used on this shopping site to tract the contents of your shopping cart once you have selected an item(s) , to store delivery addresses if the address book is used, and to store your details upon selecting the “Remember Me” option.

Return Policy:

Due to the expenses incurred by returns, we make every effort to insure your order is shipped accurately and that the product meets the standards of our advertising. If a return must be made, please note the following policies:

No returns will be accepted after 30 days of the invoice date

Return shipping charges are the customer’s responsibility. If the incorrect product was shipped by our error, a UPS call tag may be issued to return the item(s).

Upon receipt of the returned product(s), we reserve the right to evaluate the merchandise to determine if a refund or exchange will be made.

Please Note: A detailed note explaining the reason for the return and whether an exchange or refund MUST accompany all returns. Be sure to include all current contact information including name, address, daytime phone number, email address and the original invoice number when possible.
 
REFUNDS:
 
Refunds will be issued in the same manner in which original payment was made (i.e. credit card purchases will be returned in the form of a credit to the original card account). Credit card refunds are subject to a 3% return fee. NOTE: if we deem a return was made without reasonable cause, or wherein our judgment the product meets the advertised condition, the refund will be subject to a 15% restocking fee. Fees charged by a dealer transferring a firearm to the end consumer will not be refunded for any reason. These transactions are at the full risk of the consumer.
 
EXCHANGES:
 
When returning merchandise to be exchanged, please include estimated shipping charges to ship the replacement merchandise.
 
PICTURES:
 
Please be aware that the pictures on the website are only a sample part of the large amount of parts we have for each item, so you may not receive the item pictured.  Also Keystone Arms, Inc will not be held liable for any typographical errors.

If you should have any additional questions, please don’t hesitate to contact us. We want to make your shopping experience as simple as possible. Thank you in advance for your business.